Quality Management

Group Florence Nightingale prioritizes service quality

Patient care and patient safety therefore the Group continuously pursues “Joint Commission International” (JCI) accreditation; an American based international non-profit organization that evaluates and accredits healthcare institutions and is considered as the global “Gold seal” in patient care and safety.

Quality Policy

  • Adopting and sharing the approach of total quality management.
  • Increasing the quality of life by offering the best diagnosis and treatment services for our patients.
  • Valuing patient safety and satisfaction as priority.
  • Raising the awareness of patients and their families and ensure their full participation in the diagnosis and treatment process.

  • Adopting a team approach and keeping the corporate spirit alive.

  • Developing a qualified workforce by increasing the knowledge and abilities of employees and ensuring that they become devoted health professionals.

  • Contributing to the development of medical science by continuously improving the services rendered.

  • Being a reference hospital that offers diagnosis and treatment services at international standards.
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